Job Opportunity: Forget-Me-Notts Installation Team Member

Operation Orphan works to create a brighter future for orphans and vulnerable children around the world by keeping them safe, warm, healthy and learning. This is achieved by working closely with trusted partners internationally and in the UK, to support the children in a sustainable and culturally-relevant way.

Operation Orphan’s UK-based Project, Forget-Me-Notts, sources, delivers, and installs essential items for vulnerable children based on requests from social workers. The children are often living in conditions that are challenging. The project’s main focus is to tackle bed poverty, by providing bed solutions for children who may be sleeping in unsuitable or damaged beds, or not have a bed at all. There is potential to create a dual role with our other vacancy, Operations Assistant.

Role title: Forget-Me-Notts Installation Team Member
Contract type: Permanent employee (with 3-month probation)
Location: Operation Orphan Head Office, 143 Attenborough Lane, Nottingham, NG9 6AA
Working hours:  2.5 days per week (Mon 13:15-17:00, Tue and Thu 09:00-17:00)
Annual leave: 20 days pro-rata, plus office closure over Christmas
Salary: £12.71 per hour
Application process: CV and cover letter to caitlin@operation-orphan.org, followed by an in-person interview

Overview
The charity is seeking a part-time installation Team Member for Forget-Me-Notts. This role involves assisting with the installation of various second-hand or new furniture in family homes, ensuring quality and safety standards are met. The ideal candidate will be motivated and reliable, have excellent teamwork skills, and a proactive approach to problem-solving. This position offers an engaging environment where you can develop practical skills and have a hands-on and direct impact on children's lives.

Duties

  • Manage warehouse space to process, organise, and store donated items

  • Manage inventory, using labelling systems and stock lists

  • Prepare items for delivery and installation, including test-building second-hand items of furniture, and checking items for condition and quality

  • Join the referral team to deliver and install items for families, adhering to manufacture’s instructions

  • Complete and submit paperwork and evidence for installations

  • Practice safe manual handling while carrying and building furniture (often in tight spaces)

  • Perform dynamic risk assessments while on site

  • Using hand tools and power tools to build and install furniture

  • Work to a schedule of referral deliveries and donation collections

  • Follow referral, safeguarding, data protection, and health and safety procedures

  • Liaise with Referral Coordinator, Referral Users, and recipients

  • Communicate in a professional, sensitive, and friendly manner with recipients, donors, volunteers, and members of the public

  • Other work where required, to support the general running of the charity and its trading subsidiary, Waste Nott Want Nott

Requirements

  • Previous experience with DIY or charity work is advantageous but not essential; training will be provided

  • Basic understanding of tools, equipment, flat-pack furniture, and safety procedures used in installation work is desirable

  • Manual handling/lifting and carrying

  • Ability to work both independently and as part of a team

  • Strong organisational skills with attention to detail

  • Basic IT/phone literacy

  • Excellent interpersonal and communication skills

  • Discretion, sensitivity, and ability to respect boundaries

  • Ability to work effectively and professionally in environments that may be unpredictable or physically or emotionally challenging (e.g., family homes where there has been trauma, or conditions that are difficult to live in)

  • Administrative skills and ability to follow procedures and submit paperwork in a thorough and timely manner

  • Problem solving and attention to detail

  • Flexibility and adaptability in responding to the changing needs of the charity

This role provides an excellent opportunity for individuals seeking meaningful work and looking to use their practical skills to have a direct and positive impact on children's lives. The successful candidate will be required to undertake an Enhanced DBS Check. There is potential to create a dual role with our other vacancy, Operations Assistant - please indicate that you are interested in this in your cover letter.